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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on your location. Orders within Denmark typically arrive within 1-2 business days, while orders in Scandinavia may take up to 5-7 working days. Specific delivery details will be provided in your confirmation email
You can contact us through our contact page! We will be happy to assist you.
Returns
The wish to exercise the right of cancellation must be communicated through this link to our return portal. If you have received free shipping for an order over 500 kr. and the full amount is to be refunded, or if the return causes the order's total amount to fall below 500 kr., we reserve the right to deduct 50 kr. from the refund to compensate for our costs.
There is a 14-day full right of withdrawal on goods purchased on the website
The 14 day period starts on the day the order is delivered.
You are responsible for any return costs
We are very sorry if you have received a defective item in your package! Please contact us through this link to our return portal.
We will of course pay the return costs